Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They allow us to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

We also use similar tracking technologies such as web beacons, pixels, and local storage to collect and use personal information about you and your visit to our website.

2. Legal Compliance

We comply with the Privacy and Electronic Communications Regulations (PECR) 2003 and the General Data Protection Regulation (GDPR). We only use cookies where:

• You have given your consent (for non-essential cookies)
• They are strictly necessary for the operation of our website
• They are used for the purposes of our legitimate interests (where we have balanced these against your rights)

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features. Without these cookies, services you have asked for cannot be provided. We use these cookies for:

• Remembering items in your shopping cart
• Remembering your login details
• Ensuring secure connections
• Routing users to specific application servers

3.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if they receive error messages. This information helps us improve our website performance. We use:

• Google Analytics (to understand website usage patterns)
• Error tracking cookies (to identify and fix technical issues)
• Performance monitoring cookies (to measure page load speeds)

3.3 Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced features. We use these for:

• Remembering your language preferences
• Remembering your login status
• Storing form data you've entered
• Personalizing content based on your preferences

3.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. We may use:

• Social media platform cookies (for sharing content)
• Retargeting cookies (to show relevant ads based on your browsing)
• Affiliate tracking cookies (to track referrals)

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We have no control over these cookies, and you should check the relevant third party's website for more information about their cookies:

• Google Analytics: Used for website analytics and performance monitoring
• Stripe: Used for payment processing (if applicable)
• Intercom: Used for customer support chat functionality
• LinkedIn/Twitter: Used for social media integration and sharing

5. How Long Cookies Last

Different cookies last for different periods of time:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
• Duration: Most cookies we use expire within 1-2 years, though some may be shorter

6. Managing Cookies

6.1 Browser Settings

You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Instructions for common browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our website footer.

6.3 Opt-Out Tools

You can also opt out of interest-based advertising by visiting:

• Your Online Choices: youronlinechoices.com
• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will:

• Update the “Last updated” date at the top of this page
• Notify you through our website or other communication channels
• Provide a summary of key changes

Your continued use of our website after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

9. More Information

For more information about cookies and online privacy, you can visit:

• Information Commissioner's Office (ICO): ico.org.uk/for-the-public/online/cookies
• All About Cookies: allaboutcookies.org
• Your Online Choices: youronlinechoices.com